Sign-up to receive email from Betternxt
Don't worry, we won't inundate you with email, but from time to time we might have news or event to share.

First Name

Email

 

Search:

Solution Focus Tag

Socializing change with stakeholders

Socialize digital change with stakeholder consultation You’ve got a good plan for the customer using really good data analytics. Or, your new digital strategy has been crafted and is ready to be implemented. Your organization agrees with the plan – the executive have approved it. Yet somehow, the operational stakeholders (the silos) are somewhere between appreciative and actively resisting. It happens in the best businesses, e.g., Shopify. The key is that they are finding it hard to get started and take action in a uniform way that will deliver the desired business...

0 Comments
Share Post
Read More

Un-team building — an action-change approach

We all like rope-climbing, drumming and cooking contests, even golf! But that's not what makes teams collaborate better and operate more productively. Nor is it inspirational quotations! Why? The traditional notion of team building has a sustainability issue Changing attitudes and behaviours in the moment is a cinch when folks engage in a stimulating time together — usually off-site and at a resort. Behaviour change theory PDF abounds. It’s assumed that if you get a group together, climb ropes and play games the team will overcome their perceived obstacles to fixing their inefficient behaviour. That said,...

0 Comments
Share Post
Read More

We are mediators/facilitators, not leaders

A Solution Focus coach serves more as a facilitator than a leader. This is true regardless of the session type — group or private. Why? Because people seeking coaching must initiate and lead the way to their own solutions in order for them to stick. A great example of mediation/facilitation versus leadership comes from Alcoholics Anonymous and the organization’s infamous 12 Steps to recovery. Though it may seem from the outside that people in an AA program are cured or healed by the leadership and influence of their therapists, they are...

0 Comments
Share Post
Read More
Apr 22 2016

The Skeleton Keys in Solution Focus

How do you arrive at a positive solution to a problem without knowing all the details? Use a Skeleton Key. Solution Focus coaches often refer to their set of ‘Skeleton Keys’. The Solution Focus term was first coined in the 1980s by Steve de Shazer,one of the founders of Solution Focus. De Shazer used the analogy to illustrate how Solution Focus coaches are able to unlock the doors that prevent people from reaching the solutions they seek without knowing the details of their problems. This is inline with the grounding theory...

0 Comments
Share Post
Read More
Apr 21 2016

How to leverage planning in an ever-changing tactical world

Have you noticed how your colleagues are scrambling in most meetings? Do you wish everyone could sing from the same song sheet? Do you long for the good old days when things didn’t seem as out of control? steroids What’s going on? Unless you live in a walled garden, the digital revolution – the web and social media – has radically reframed our customer’s behaviour, our competitors’ behaviours and our organization’s operational behaviours, it’s not just a marketing issue. Hence, the apparent chaos and barrage of tactics that may or may not be...

0 Comments
Share Post
Read More

What is Solution Focus?

Ask Better Questions. Accelerate Change. Solution Focus (SF) is a smart model for change, unique only in its simplicity. Much of what is espoused and practiced in Solution Focus has been around in various ways for some time. What makes it different and possibly more effective is the framework in which it is practiced, namely: What already works What we want once the problem goes away What small steps might get us moving in that direction There are many change practices that are helpful to individuals and organizations. Positive Psychology, Appreciative Inquiry, etc., have helped...

0 Comments
Share Post
Read More
Mar 25 2013

7 solution focused ways to coach smart people who challenge you

Do smart people (especially your staff) challenge you, but you’re not sure how to address their 'challenge'? Would you prefer they come up with solutions? Rajesh Setty has blogged about How Good Bosses Can Help Smart People Become Smarter. He offered seven excellent ideas (listed below) to help those smart people. We respectfully suggest to Rasjesh 7 solution focused questions that could be used in a coaching context (see italics). Yes, you can coach smart people if you ask better questions and remember that they often like autonomy. 1. Painting the big picture Here’s the picture as...

0 Comments
Share Post
Read More
Mar 18 2013

4 better questions when people are stuck

You’ll have noticed how people complain about things without realizing what they are doing. Once started, they don’t know how to stop complaining. When asked about a solution, it’s built on their complaint and as such it's not likely to happen. At its worst, think Kyoto climate ‘agreement’ – the people with a vision to change things only know how to complain about those with a different perspective. They get stuck in their complaint and, as a result, little changes. How do we help people who are stuck move forward?   In...

0 Comments
Share Post
Read More