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Toronto Change Management Blog

Info, updates & opinions about change management & solution focus from Richard Toker & Alan Kay

What is Solution Focus?

Ask Better Questions. Accelerate Change. Solution Focus (SF) is a smart model for change, unique only in its simplicity. Much of what is espoused and practiced in Solution Focus has been around in various ways for some time. What makes it different and possibly more effective is the framework in which it is practiced, namely: What already works What we want once the problem goes away What small steps might get us moving in that direction There are many change practices that are helpful to individuals and organizations. Positive Psychology, Appreciative Inquiry, etc., have helped...

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Letting Go: Does Your Personality Inhibit Corporate Change?

Solution Focus coaching works for almost every office personality type. This makes it an ideal coaching methodology for managers seeking to make some changes. From drama queens to wallflowers, there’s a Solution Focus ‘better question’ to help break through those defenses. Working smoothly together for a greater good is generally the ideal vision of any office, but  this doesn’t always happen easily. In a typical office you may encounter a host of different characters that don’t always see eye to eye. Clashing egos and a lack of accountability often hampers progress...

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Mar 25 2013

7 solution focused ways to coach smart people who challenge you

Do smart people (especially your staff) challenge you, but you’re not sure how to address their 'challenge'? Would you prefer they come up with solutions? Rajesh Setty has blogged about How Good Bosses Can Help Smart People Become Smarter. He offered seven excellent ideas (listed below) to help those smart people. We respectfully suggest to Rasjesh 7 solution focused questions that could be used in a coaching context (see italics). Yes, you can coach smart people if you ask better questions and remember that they often like autonomy. 1. Painting the big picture Here’s the picture as...

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Mar 18 2013

4 better questions when people are stuck

You’ll have noticed how people complain about things without realizing what they are doing. Once started, they don’t know how to stop complaining. When asked about a solution, it’s built on their complaint and as such it's not likely to happen. At its worst, think Kyoto climate ‘agreement’ – the people with a vision to change things only know how to complain about those with a different perspective. They get stuck in their complaint and, as a result, little changes. How do we help people who are stuck move forward?   In...

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