Have you noticed how your colleagues are scrambling in most meetings? Do you wish everyone could sing from the same song sheet? Do you long for the good old days when things didn’t seem as out of control? steroids What’s going on? Unless you live in a walled garden, the digital revolution – the web and social media – has radically reframed our customer’s behaviour, our competitors’ behaviours and our organization’s operational behaviours, it’s not just a marketing issue. Hence, the apparent chaos and barrage of tactics that may or may not be...
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Do smart people (especially your staff) challenge you, but you’re not sure how to address their 'challenge'? Would you prefer they come up with solutions? Rajesh Setty has blogged about How Good Bosses Can Help Smart People Become Smarter. He offered seven excellent ideas (listed below) to help those smart people. We respectfully suggest to Rasjesh 7 solution focused questions that could be used in a coaching context (see italics). Yes, you can coach smart people if you ask better questions and remember that they often like autonomy. 1. Painting the big picture Here’s the picture as...
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You’ll have noticed how people complain about things without realizing what they are doing. Once started, they don’t know how to stop complaining. When asked about a solution, it’s built on their complaint and as such it's not likely to happen. At its worst, think Kyoto climate ‘agreement’ – the people with a vision to change things only know how to complain about those with a different perspective. They get stuck in their complaint and, as a result, little changes. How do we help people who are stuck move forward? In...
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